Shipping and Delivery
Here at SUNNYLILY, we ship to most part of the world where our shipping service supported. Shipping time is normally 2-3 days faster than the following estimation during February through October, whereas you may expect longer shipping days every November to January.
Your orders are all handmade, complete with production in about 5-8 business days.
AVERAGE SHIPPING DAYS THROUGHOUT THE YEAR:
|Country and Region||Estimated Shipping Time (Business Days)|
|USA Continental States||8-12|
|USA Overseas States & Military Base||12-25|
|Australia & New Zealand||12-18|
|Other Parts of World||12-25|
For orders below $90, we charge $5.99 per item. For orders at and above $90 we pay the shipping charge $5.99 per item, you customers enjoy free shipping.
If you need our product to meet a special date or event, please contact us in advance for express delivery via DHL, UPS or Fed Ex. The shipping rate for express delivery is far different from the regular delivery.
We will send your Tracking Number and Tracking Links(to track your package) once the orders are sent on your way. Please follow their online updates, and email us if anything wrong, through our costumers support at firstname.lastname@example.org.
By our experience, your contact phone number is greatly helpful to avoid delivery delay and mistake.
We will deliver your items directly to your doorstep so we appreciate if you could provide us with TELEPHONE NUMBER and accurate SHIPPING INFORMATION. We provide insured shipping with tracking numbers so you can track it every step of the way!
Orders Delivery Delay:
For some unexpected natural or any third party reasons, the orders may be delayed while delivery. We will try our best to help you in case such situation happened.
Our #1 priority here at SUNNYLILY is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no and, no buts. If you have a problem, we will solve it. Refund it. Send you new stocks. Whatever it takes. Just reach out to our Friendly Customer Service Team. We’re here for you. Happiness. Guaranteed.Costumers Support: email@example.com
Customer service is our number one priority. We will strive to make you happy and are responsive to support messages 24/7/365.